Sales Generator
Interested in this role? Apply with a CV and cover letter to careers@londoncryo.com.
ABOUT LONDONCRYO
At LondonCryo we give our clients the chance to recover, rejuvenate and boost their physical and mental wellness.
How? We have new state of the art equipment, new treatments and more ways to get you to optimise your health that has continues to be successful in making our clients look good, feel better and predominately perform at their best.
At LondonCryo, we specialise in whole body cryotherapy for sports recovery, pain management and for beauty benefits. We have also had great success with our CryoSkin slimming, toning, Cryo facelifts and double chin treatments, sauna, photobiomodulation and IV drip service.
JOB DESCRIPTION
The Sales Lead Generator will manage and oversee the delivery of the programme across the studios to ensure that all sales leads and/or communications are acknowledged and converted into LondonCryo clients. This is a proactive role involving relatively high volumes of activity via phone and email.
It is an entry-level position that would suit an enthusiastic, proactive, motivated person looking to get into fitness and/or sales or someone who has already sales experience and wants to develop within a wellness/health brand.
The ideal candidate is confident and tenacious when picking up the phone and speaking to strangers and has a passion for sales and people.
KEY RESPONSIBILITIES
As a sales representative for LondonCryo you will be using your sales skills to become involved with various campaigns within our Sales and Membership department. The primary responsibility of this role to generate new clients and then convert them into active daily members. It is also to generate prospecting lists to facilitate outbound lead generation activities that take place within the team, enabling the creation of high quality sales leads.
The role will also include engaging with existing customers and potential sales leads to help drive the generation of new sales opportunities. This could include invitations to marketing events such as seminars and webinars, post-event qualification of leads, and outreach to potential customers for new services, location and product launches and customer satisfaction initiatives.
We hope to give the successful candidate a basic understanding of working in a busy wellness industry.
The role includes:
Following up inbound enquiries promptly and effectively via multiple communication channels (phone / email / text) in order to maintain a high 'lead to sale' conversion rate.
Contacting corporate wellness contacts/leads to generate leads/sales
Engaging in friendly and helpful conversations with potential new customers to understand more about their needs or goals and giving them the confidence to book in for their first appointment
Proactively booking inbound enquiries into treatments and/or consultation appointments via phone / email / text.
Proactively suggesting additional products or 'upsells' to new customers based on their needs or goals.
Communicating and/or re-affirming current offers or promotions available to potential new customers clearly and effectively via phone / email / text.Proactively seeking to take payment online or over the phone when required in order to secure commitment from new clients
Managing all leads effectively through their 'pipeline' within our lead management system (training will be provided).
Following up with non-responsive inbound leads on a regular basis with multiple touchpoints via phone / email / text / voicemail.
Continual management, upkeep and organisation of our inbound lead database.
Attending regular calls with our Front of House teams and Marketing team/partners to discuss progress, results and potential improvements.
Adopt a learning mentality, always be open to advice and coaching and take pride in your own self-development.
PREREQUISITES
A pro-active and dynamic attitude
A strong interest for health, wellness, people and sales
Evidence of being able to hit/exceeds targets is necessary
A background in sales, especially outbound sales or telesales is ideal
Knowledge of the wellness industry and/or the physiotherapy and rehabilitation sector
Knowledge of how to grow/develop client base
BENEFITS
Monthly wellness treatments
Performance Related Bonus
EXTRA DETAILS
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Sound good? Apply with a CV and cover letter to careers@londoncryo.com.